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Sign Up

How do I sign up to KONEK?

Option 1: Through Merchant Checkout 

  1. Choose KONEK at Checkout:  When you’re ready to pay, select “Pay with KONEK” on the checkout page. 
  1. Select Your Financial Institution from the list. 
  1. Log In Securely: Log in using your online banking credentials on the secure sign-in page. 
  1. Create Your KONEK Profile: After authentication, you’ll be prompted to set up your KONEK profile. 
  1. Set Up Passkey (Optional): For faster future checkouts, enable passkey login (or choose “Set up later”). 
  1. Check Your Details: Your name, email, and other details will be pre-filled from your financial institution. Make edits if needed. 
  1. Choose Your Default Payment Method: Select the eligible account you want to use for payments (e.g., chequing, savings). 
  1. Confirm Your Shipping Address: Use your default address or add up to five addresses for convenience. 
  1. Complete Your Purchase: Confirm your payment. You’ll see a success screen and your KONEK account will be ready for future use. 

Option 2: Through KONEK.ca 

  1. Go to konek.ca: Click “Create Account” on the homepage. 
  1. Accept Cookies & Technology Notice: Review and accept the notice to continue. 
  1. Select Your Financial Institution from the list. 
  1. Log In Securely: Log in using your online banking credentials on the secure page. 
  1. Review Your Details: Your information will be pre-filled from your financial institution. Make edits if needed (changes apply only to KONEK). 
  1. Set Your Default Payment Method: Pick the eligible account you want to use for payments. 
  1. Confirm Your Shipping Address: Use your default address or add up to five additional addresses. 
  1. Enable Biometric Login (Optional): If your device supports it, enable biometrics for faster one-touch payments. 
  1. Finish Setup: You’ll see a confirmation that your KONEK account is ready to use. 

Option 3: Through Your FI App 

• Some financial institutions allow you to create your KONEK profile directly in their app. In this case, your details are pre-populated, and you only need to review and confirm. 

*Note: 

• The default payment method is the financial account from which payments will be debited. 

• The default payment method can be changed at any time. 

• If a merchant does not accept a payment method, then you cannot select that payment method and the following message is displayed underneath, “Not accepted by merchant”.