{"version":"1.0","provider_name":"Konek","provider_url":"https:\/\/konek.ca\/en\/","author_name":"konekcastg","author_url":"https:\/\/konek.ca\/en\/author\/konekcastg\/","title":"How do customers cancel a recurring payment?","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"0diabov4sg\"><a href=\"https:\/\/konek.ca\/en\/faq\/how-do-customers-cancel-a-recurring-payment\/\">How do customers cancel a recurring payment?<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/konek.ca\/en\/faq\/how-do-customers-cancel-a-recurring-payment\/embed\/#?secret=0diabov4sg\" width=\"600\" height=\"338\" title=\"&#8220;How do customers cancel a recurring payment?&#8221; &#8212; Konek\" data-secret=\"0diabov4sg\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/konek.ca\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","description":"If a customer needs to cancel a recurring payment you authorized using Konek, please reach out to the merchant you are transacting with.\u00a0 If they need to confirm if there are charges to their banking or credit card account(s), please direct the customer to contact their financial institution directly.\u00a0","thumbnail_url":"https:\/\/konek.ca\/wp-content\/uploads\/2026\/04\/site_image_1200x675.jpg","thumbnail_width":1200,"thumbnail_height":675}