{"id":2015,"date":"2024-06-19T13:15:49","date_gmt":"2024-06-19T17:15:49","guid":{"rendered":"https:\/\/konekcastg.wpengine.com\/?post_type=faq&#038;p=2015"},"modified":"2025-10-17T16:27:55","modified_gmt":"2025-10-17T20:27:55","slug":"i-paid-with-the-wrong-payment-method-using-Konek-how-do-i-cancel-my-order","status":"publish","type":"faq","link":"https:\/\/konek.ca\/en\/faq\/i-paid-with-the-wrong-payment-method-using-Konek-how-do-i-cancel-my-order\/","title":{"rendered":"I paid with the wrong payment method using Konek. How do I cancel my order?"},"content":{"rendered":"\n<p>As with any other transaction, cancellations are processed by the merchant and must follow the merchant\u2019s cancellation policies. Please contact the merchant directly to cancel your order. Then you can repurchase the same product using Konek.<\/p>\n","protected":false},"template":"","faq-category":[61],"faq-tag":[],"class_list":["post-2015","faq","type-faq","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>I paid with the wrong payment method using Konek. How do I cancel my order? - Konek<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/konek.ca\/en\/faq\/i-paid-with-the-wrong-payment-method-using-Konek-how-do-i-cancel-my-order\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"I paid with the wrong payment method using Konek. 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