{"id":2763,"date":"2025-10-17T16:53:23","date_gmt":"2025-10-17T20:53:23","guid":{"rendered":"https:\/\/konekcastg.wpengine.com\/?post_type=faq&p=2763"},"modified":"2025-10-17T16:53:24","modified_gmt":"2025-10-17T20:53:24","slug":"how-do-customers-cancel-a-recurring-payment","status":"publish","type":"faq","link":"https:\/\/konek.ca\/en\/faq\/how-do-customers-cancel-a-recurring-payment\/","title":{"rendered":"How do customers cancel a recurring payment?"},"content":{"rendered":"\n

If a customer needs to cancel a recurring payment you authorized using Konek, please reach out to the merchant you are transacting with.\u00a0 If they need to confirm if there are charges to their banking or credit card account(s), please direct the customer to contact their financial institution directly.\u00a0<\/p>\n","protected":false},"template":"","faq-category":[63],"faq-tag":[],"class_list":["post-2763","faq","type-faq","status-publish","hentry"],"acf":[],"yoast_head":"\nHow do customers cancel a recurring payment? - Konek<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/konek.ca\/en\/faq\/how-do-customers-cancel-a-recurring-payment\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How do customers cancel a recurring payment?\" \/>\n<meta property=\"og:description\" content=\"If a customer needs to cancel a recurring payment you authorized using Konek, please reach out to the merchant you are transacting with.\u00a0 If they need to confirm if there are charges to their banking or credit card account(s), please direct the customer to contact their financial institution directly.\u00a0\" \/>\n<meta property=\"og:url\" content=\"https:\/\/konek.ca\/en\/faq\/how-do-customers-cancel-a-recurring-payment\/\" \/>\n<meta property=\"og:site_name\" content=\"Konek\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/PayWithKONEK\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-17T20:53:24+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/konek.ca\/wp-content\/uploads\/2026\/04\/site_image_1200x675.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/konek.ca\\\/en\\\/faq\\\/how-do-customers-cancel-a-recurring-payment\\\/\",\"url\":\"https:\\\/\\\/konek.ca\\\/en\\\/faq\\\/how-do-customers-cancel-a-recurring-payment\\\/\",\"name\":\"How do customers cancel a recurring payment? 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