{"id":2846,"date":"2025-10-17T16:39:16","date_gmt":"2025-10-17T20:39:16","guid":{"rendered":"https:\/\/konekcastg.wpengine.com\/?post_type=faq&#038;p=2846"},"modified":"2025-10-22T15:09:48","modified_gmt":"2025-10-22T19:09:48","slug":"comment-puis-je-activer-la-connexion-au-moyen-de-donnees-biometriques-visage-ou-empreintes-pour-accelerer-les-operations-avec-Konek","status":"publish","type":"faq","link":"https:\/\/konek.ca\/fr\/faq\/comment-puis-je-activer-la-connexion-au-moyen-de-donnees-biometriques-visage-ou-empreintes-pour-accelerer-les-operations-avec-Konek\/","title":{"rendered":"Qu\u2019arrive-t-il si je veux activer la connexion biom\u00e9trique, mais que mon appareil ne la prend pas en charge?"},"content":{"rendered":"\n<p>Si votre appareil ne prend pas en charge la connexion biom\u00e9trique, vous pouvez utiliser les cl\u00e9s d\u2019acc\u00e8s ou vos identifiants de services bancaires en ligne aupr\u00e8s de votre institution financi\u00e8re participante pour vous authentifier en toute s\u00e9curit\u00e9.<\/p>\n","protected":false},"template":"","faq-category":[67],"faq-tag":[],"class_list":["post-2846","faq","type-faq","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Qu\u2019arrive-t-il si je veux activer la connexion biom\u00e9trique, mais que mon appareil ne la prend pas en charge? 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