{"id":2872,"date":"2025-10-17T16:53:23","date_gmt":"2025-10-17T20:53:23","guid":{"rendered":"https:\/\/konekcastg.wpengine.com\/?post_type=faq&#038;p=2872"},"modified":"2025-10-23T09:16:36","modified_gmt":"2025-10-23T13:16:36","slug":"comment-les-clients-peuvent-ils-annuler-un-paiement-periodique","status":"publish","type":"faq","link":"https:\/\/konek.ca\/fr\/faq\/comment-les-clients-peuvent-ils-annuler-un-paiement-periodique\/","title":{"rendered":"Comment les clients peuvent-ils annuler un paiement p\u00e9riodique?"},"content":{"rendered":"\n<p>Si un client doit annuler un paiement p\u00e9riodique que vous avez autoris\u00e9 au moyen de Konek, veuillez communiquer avec le commer\u00e7ant avec qui vous faites affaire. Pour v\u00e9rifier si des frais sont imput\u00e9s \u00e0 leur compte bancaire ou de carte de cr\u00e9dit, ils doivent communiquer directement avec leur institution financi\u00e8re.<\/p>\n","protected":false},"template":"","faq-category":[68],"faq-tag":[],"class_list":["post-2872","faq","type-faq","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Comment les clients peuvent-ils annuler un paiement p\u00e9riodique? - Konek<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/konek.ca\/fr\/faq\/comment-les-clients-peuvent-ils-annuler-un-paiement-periodique\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Comment les clients peuvent-ils annuler un paiement p\u00e9riodique?\" \/>\n<meta property=\"og:description\" content=\"Si un client doit annuler un paiement p\u00e9riodique que vous avez autoris\u00e9 au moyen de Konek, veuillez communiquer avec le commer\u00e7ant avec qui vous faites affaire. 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