{"id":2838,"date":"2025-10-21T13:39:04","date_gmt":"2025-10-21T17:39:04","guid":{"rendered":"https:\/\/konekcastg.wpengine.com\/?page_id=2838"},"modified":"2026-04-01T00:41:55","modified_gmt":"2026-04-01T04:41:55","slug":"comment-ca-marche","status":"publish","type":"page","link":"https:\/\/konek.ca\/fr\/comment-ca-marche\/","title":{"rendered":"Comment \u00e7a marche"},"content":{"rendered":"\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center\"><strong>COMMENT \u00c7A MARCHE<\/strong><\/p>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-center\" id=\"h-une-solution-de-paiement-qui-vous-offre-plus-de-moyens-de-payer\"><strong>Une solution de paiement qui vous offre plus de moyens de payer<\/strong><\/h1>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-video\"><video height=\"1080\" style=\"aspect-ratio: 1920 \/ 1080;\" width=\"1920\" controls muted src=\"https:\/\/konek.ca\/wp-content\/uploads\/2026\/04\/Konek-Intro-Video-Consumer-FR.mp4\"><\/video><\/figure>\n\n\n\n<section id=\"content-tabs\" class=\"content-tabs-block k-lag\" style=\"padding-top:0px; padding-bottom:0px; margin-bottom:0px; margin-top:100px\">\n    \n                <div class=\"container\">\n        <ul class=\"row nav nav-pills d-flex flex-sm-column flex-md-row\" id=\"pills-tab\" role=\"tablist\">\n                                    <li class=\"nav-item\" role=\"presentation\">\n                <button class=\"nav-link nav-link-1\" id=\"pills-nouvel-utilisateur-tab\" data-bs-toggle=\"pill\" data-bs-target=\"#nouvel-utilisateur\" type=\"button\" role=\"tab\" aria-controls=\"nouvel-utilisateur\" aria-selected=\"true\">Nouvel utilisateur<\/button>\n            <\/li>\n                                    <li class=\"nav-item\" role=\"presentation\">\n                <button class=\"nav-link nav-link-2\" id=\"pills-utilisateur-existant-tab\" data-bs-toggle=\"pill\" data-bs-target=\"#utilisateur-existant\" type=\"button\" role=\"tab\" aria-controls=\"utilisateur-existant\" aria-selected=\"true\">Utilisateur existant<\/button>\n            <\/li>\n                                    <li class=\"nav-item\" role=\"presentation\">\n                <button class=\"nav-link nav-link-3\" id=\"pills-gerer-les-moyens-de-paiement-tab\" data-bs-toggle=\"pill\" data-bs-target=\"#gerer-les-moyens-de-paiement\" type=\"button\" role=\"tab\" aria-controls=\"gerer-les-moyens-de-paiement\" aria-selected=\"true\">G\u00e9rer les moyens de paiement<\/button>\n            <\/li>\n                                    <li class=\"nav-item\" role=\"presentation\">\n                <button class=\"nav-link nav-link-4\" id=\"pills-gerer-le-compte-tab\" data-bs-toggle=\"pill\" data-bs-target=\"#gerer-le-compte\" type=\"button\" role=\"tab\" aria-controls=\"gerer-le-compte\" aria-selected=\"true\">G\u00e9rer le compte<\/button>\n            <\/li>\n                                    <li class=\"nav-item\" role=\"presentation\">\n                <button class=\"nav-link nav-link-5\" id=\"pills-supprimer-un-compte-tab\" data-bs-toggle=\"pill\" data-bs-target=\"#supprimer-un-compte\" type=\"button\" role=\"tab\" aria-controls=\"supprimer-un-compte\" aria-selected=\"true\">Supprimer un compte<\/button>\n            <\/li>\n                    <\/ul>    \n    <\/div>                             <div class=\"tab-content container\" id=\"pills-tabContent\">\n                                                <div class=\"tab-pane tab-pane-1\" id=\"nouvel-utilisateur\" role=\"tabpanel\" aria-labelledby=\"nouvel-utilisateur\" tabindex=\"0\">\n                                                                                            <div class=\"row d-flex justify-content-md-enter align-items-center d-flex justify-content-lg-evenly\">\n                            <div class=\"col-sm-12 col-md-5 col-content\">\n                                <h2 class=\"mb-3\">Trouvez le bouton Konek<\/h2>                                <div class=\"mb-3\"><p>Recherchez le bouton Konek lorsque vous passez \u00e0 la caisse en ligne aupr\u00e8s de commer\u00e7ants participants.<\/p>\n<\/div>                                                            <\/div>\n                                \n                                                                                                            <div class=\"col-sm-12 col-md-5 col-video\">\n                                        <video src=\"https:\/\/Konek.ca\/wp-content\/uploads\/2026\/03\/Find-KONEK-Button-French-1.mov\" playsinline controls muted autoplay><\/video>\n                                    <\/div>\n                                                                    \n                        <\/div>\n                                                                        <div class=\"row d-flex justify-content-md-enter align-items-center d-flex justify-content-lg-evenly\">\n                            <div class=\"col-sm-12 col-md-5 col-content\">\n                                <h2 class=\"mb-3\">Cr\u00e9ez un compte de fa\u00e7on transparente et s\u00e9curitaire<\/h2>                                <div class=\"mb-3\"><p>Ouvrez une session par l\u2019interm\u00e9diaire de l\u2019institution financi\u00e8re participante avec laquelle vous effectuez des op\u00e9rations bancaires et donnez-lui la permission de transmettre \u00e0 Konek des renseignements sur votre compte, votre adresse et vos coordonn\u00e9es. S\u00e9lectionnez ensuite \u00ab Cr\u00e9er un compte \u00bb et vous recevrez un message de confirmation indiquant que votre compte Konek a \u00e9t\u00e9 cr\u00e9\u00e9 avec succ\u00e8s.<\/p>\n<\/div>                                                            <\/div>\n                                \n                                                                                                            <div class=\"col-sm-12 col-md-5 col-video\">\n                                        <video src=\"https:\/\/Konek.ca\/wp-content\/uploads\/2026\/03\/Create-an-Account-French.mov\" playsinline controls muted autoplay><\/video>\n                                    <\/div>\n                                                                    \n                        <\/div>\n                                                                        <div class=\"row d-flex justify-content-md-enter align-items-center d-flex justify-content-lg-evenly\">\n                            <div class=\"col-sm-12 col-md-5 col-content\">\n                                <h2 class=\"mb-3\">Choisissez votre mode de paiement pr\u00e9f\u00e9r\u00e9 dans la liste des comptes pris en charge<\/h2>                                <div class=\"mb-3\"><p>Payez directement \u00e0 partir de vos comptes de carte de d\u00e9bit ou de cr\u00e9dit admissibles ou par l\u2019entremise d\u2019Interac Direct en utilisant votre compte de ch\u00e8ques, d\u2019\u00e9pargne ou de marge de cr\u00e9dit*.  Le mode de paiement s\u00e9lectionn\u00e9 deviendra votre mode de paiement par d\u00e9faut et vous pourrez le modifier en tout temps.<\/p>\n<p><small><sup>*<\/sup>La disponibilit\u00e9 du mode de paiement peut varier selon le commer\u00e7ant.<\/small><\/p>\n<\/div>                                                            <\/div>\n                                \n                                                                                                            <div class=\"col-sm-12 col-md-5 col-video\">\n                                        <video src=\"https:\/\/Konek.ca\/wp-content\/uploads\/2026\/03\/Pick-your-way-to-pay-French.mov\" playsinline controls muted autoplay><\/video>\n                                    <\/div>\n                                                                    \n                        <\/div>\n                                                                        <div class=\"row d-flex justify-content-md-enter align-items-center d-flex justify-content-lg-evenly\">\n                            <div class=\"col-sm-12 col-md-5 col-content\">\n                                <h2 class=\"mb-3\">Facilitez l\u2019ouverture de session<\/h2>                                <div class=\"mb-3\"><p>Activez la reconnaissance faciale ou d\u2019empreintes digitales pour passer \u00e0 la caisse plus rapidement.<\/p>\n<\/div>                                                            <\/div>\n                                \n                                                                                                            <div class=\"col-sm-12 col-md-5 col-video\">\n                                        <video src=\"https:\/\/Konek.ca\/wp-content\/uploads\/2026\/03\/Make-login-easier-French.mov\" playsinline controls muted autoplay><\/video>\n                                    <\/div>\n                                                                    \n                        <\/div>\n                                                                        <div class=\"row d-flex justify-content-md-enter align-items-center d-flex justify-content-lg-evenly\">\n                            <div class=\"col-sm-12 col-md-5 col-content\">\n                                <h2 class=\"mb-3\">Effectuez votre paiement<\/h2>                                <div class=\"mb-3\"><p>Passez en revue et effectuez votre paiement avec succ\u00e8s. C\u2019est tout!<\/p>\n<\/div>                                                            <\/div>\n                                \n                                                                                                        \n                        <\/div>\n                                                                <\/div>\n                                                    <div class=\"tab-pane tab-pane-2\" id=\"utilisateur-existant\" role=\"tabpanel\" aria-labelledby=\"utilisateur-existant\" tabindex=\"0\">\n                                                                                            <div class=\"row d-flex justify-content-md-enter align-items-center d-flex justify-content-lg-evenly\">\n                            <div class=\"col-sm-12 col-md-5 col-content\">\n                                <h2 class=\"mb-3\">Trouvez le bouton Konek<\/h2>                                <div class=\"mb-3\"><p>Recherchez le bouton Konek lorsque vous passez \u00e0 la caisse en ligne aupr\u00e8s de commer\u00e7ants participants*.<br \/>\n<small>La disponibilit\u00e9 du mode de paiement peut varier selon le commer\u00e7ant.<\/small><\/p>\n<\/div>                                                            <\/div>\n                                \n                                                                                                            <div class=\"col-sm-12 col-md-5 col-video\">\n                                        <video src=\"https:\/\/Konek.ca\/wp-content\/uploads\/2026\/03\/Find-KONEK-Button-French-1.mov\" playsinline controls muted autoplay><\/video>\n                                    <\/div>\n                                                                    \n                        <\/div>\n                                                                        <div class=\"row d-flex justify-content-md-enter align-items-center d-flex justify-content-lg-evenly\">\n                            <div class=\"col-sm-12 col-md-5 col-content\">\n                                <h2 class=\"mb-3\">Authentifiez-vous et facilitez l\u2019ouverture de session<\/h2>                                <div class=\"mb-3\"><p>Connectez-vous \u00e0 l\u2019aide de la reconnaissance faciale ou d\u2019empreintes digitales pour passer plus rapidement \u00e0 la caisse, ou si ces options ne sont pas activ\u00e9es, effectuez l\u2019authentification par l\u2019interm\u00e9diaire de votre institution financi\u00e8re participante.<\/p>\n<\/div>                                                            <\/div>\n                                \n                                                                                                            <div class=\"col-sm-12 col-md-5 col-video\">\n                                        <video src=\"https:\/\/Konek.ca\/wp-content\/uploads\/2026\/03\/Authenticate-yourself-French.mov\" playsinline controls muted autoplay><\/video>\n                                    <\/div>\n                                                                    \n                        <\/div>\n                                                                        <div class=\"row d-flex justify-content-md-enter align-items-center d-flex justify-content-lg-evenly\">\n                            <div class=\"col-sm-12 col-md-5 col-content\">\n                                <h2 class=\"mb-3\">Effectuez votre paiement<\/h2>                                <div class=\"mb-3\"><p>Effectuez votre paiement avec succ\u00e8s. C\u2019est tout!<\/p>\n<\/div>                                                            <\/div>\n                                \n                                                                                                            <div class=\"col-sm-12 col-md-5 col-video\">\n                                        <video src=\"https:\/\/Konek.ca\/wp-content\/uploads\/2026\/03\/Complete-Checkout-French.mov\" playsinline controls muted autoplay><\/video>\n                                    <\/div>\n                                                                    \n                        <\/div>\n                                                                <\/div>\n                                                    <div class=\"tab-pane tab-pane-3\" id=\"gerer-les-moyens-de-paiement\" role=\"tabpanel\" aria-labelledby=\"gerer-les-moyens-de-paiement\" tabindex=\"0\">\n                                                                                            <div class=\"row d-flex justify-content-md-enter align-items-center d-flex justify-content-lg-evenly\">\n                            <div class=\"col-sm-12 col-md-5 col-content\">\n                                <h2 class=\"mb-3\">Appuyez sur Modes de paiement.<\/h2>                                <div class=\"mb-3\"><p>Sous votre profil, appuyez sur \u00ab Modes de paiement \u00bb.<\/p>\n<\/div>                                                            <\/div>\n                                \n                                                                                                            <div class=\"col-sm-12 col-md-5 col-video\">\n                                        <video src=\"https:\/\/Konek.ca\/wp-content\/uploads\/2026\/03\/Change-Payment-Method-FR.mov\" playsinline controls muted autoplay><\/video>\n                                    <\/div>\n                                                                    \n                        <\/div>\n                                                                        <div class=\"row d-flex justify-content-md-enter align-items-center d-flex justify-content-lg-evenly\">\n                            <div class=\"col-sm-12 col-md-5 col-content\">\n                                <h2 class=\"mb-3\">Appuyez sur le bouton radio<\/h2>                                <div class=\"mb-3\"><p>Appuyez sur le compte que vous souhaitez lier au mode de paiement par d\u00e9faut. Vous pouvez modifier le mode de paiement par d\u00e9faut \u00e0 tout moment.<\/p>\n<\/div>                                                            <\/div>\n                                \n                                                                                                            <div class=\"col-sm-12 col-md-5 col-video\">\n                                        <video src=\"https:\/\/Konek.ca\/wp-content\/uploads\/2026\/03\/FR-Select-the-radio-button.mov\" playsinline controls muted autoplay><\/video>\n                                    <\/div>\n                                                                    \n                        <\/div>\n                                                                <\/div>\n                                                    <div class=\"tab-pane tab-pane-4\" id=\"gerer-le-compte\" role=\"tabpanel\" aria-labelledby=\"gerer-le-compte\" tabindex=\"0\">\n                                                                                            <div class=\"row d-flex justify-content-md-enter align-items-center d-flex justify-content-lg-evenly\">\n                            <div class=\"col-sm-12 col-md-5 col-content\">\n                                <h2 class=\"mb-3\">G\u00e9rez facilement votre profil<\/h2>                                <div class=\"mb-3\"><p>Dans votre profil, vous pouvez d\u00e9finir et modifier votre adresse d\u2019exp\u00e9dition, votre mode de paiement et activer la biom\u00e9trie pour acc\u00e9l\u00e9rer le passage \u00e0 la caisse.<\/p>\n<\/div>                                                            <\/div>\n                                \n                                                                                                            <div class=\"col-sm-12 col-md-5 col-video\">\n                                        <video src=\"https:\/\/Konek.ca\/wp-content\/uploads\/2026\/03\/FR-Manage-your-profile-easily.mov\" playsinline controls muted autoplay><\/video>\n                                    <\/div>\n                                                                    \n                        <\/div>\n                                                                        <div class=\"row d-flex justify-content-md-enter align-items-center d-flex justify-content-lg-evenly\">\n                            <div class=\"col-sm-12 col-md-5 col-content\">\n                                <h2 class=\"mb-3\">Modifiez ou supprimez une adresse<\/h2>                                <div class=\"mb-3\"><p>Vous pouvez aussi facilement changer ou supprimer votre adresse en tout temps.<\/p>\n<\/div>                                                            <\/div>\n                                \n                                                                                                            <div class=\"col-sm-12 col-md-5 col-video\">\n                                        <video src=\"https:\/\/Konek.ca\/wp-content\/uploads\/2026\/03\/French-change-address.mov\" playsinline controls muted autoplay><\/video>\n                                    <\/div>\n                                                                    \n                        <\/div>\n                                                                <\/div>\n                                                    <div class=\"tab-pane tab-pane-5\" id=\"supprimer-un-compte\" role=\"tabpanel\" aria-labelledby=\"supprimer-un-compte\" tabindex=\"0\">\n                                                                                            <div class=\"row d-flex justify-content-md-enter align-items-center d-flex justify-content-lg-evenly\">\n                            <div class=\"col-sm-12 col-md-5 col-content\">\n                                <h2 class=\"mb-3\">Vous souhaitez supprimer votre compte? Voici comment faire.<\/h2>                                <div class=\"mb-3\"><p>Dans votre profil, s\u00e9lectionnez l\u2019ic\u00f4ne de crayon dans le coin sup\u00e9rieur droit.<\/p>\n<\/div>                                                            <\/div>\n                                \n                                                                                                            <div class=\"col-sm-12 col-md-5 col-video\">\n                                        <video src=\"https:\/\/Konek.ca\/wp-content\/uploads\/2026\/03\/Delete-Account-French.mov\" playsinline controls muted autoplay><\/video>\n                                    <\/div>\n                                                                    \n                        <\/div>\n                                                                        <div class=\"row d-flex justify-content-md-enter align-items-center d-flex justify-content-lg-evenly\">\n                            <div class=\"col-sm-12 col-md-5 col-content\">\n                                <h2 class=\"mb-3\">S\u00e9lectionnez Supprimer le compte.<\/h2>                                <div class=\"mb-3\"><p>Tout en bas, s\u00e9lectionnez l\u2019option \u00ab Supprimer le compte \u00bb.<\/p>\n<\/div>                                                            <\/div>\n                                \n                                                                                                            <div class=\"col-sm-12 col-md-5 col-video\">\n                                        <video src=\"https:\/\/Konek.ca\/wp-content\/uploads\/2026\/03\/Select-Delete_FR.mov\" playsinline controls muted autoplay><\/video>\n                                    <\/div>\n                                                                    \n                        <\/div>\n                                                                <\/div>\n                                                        <\/div>\n    \n<\/section>\n\n\n\n<section id=\"cta\" class=\"container cta-block\" style=\"background-color: #0f1019; padding-top:0px; padding-bottom:50px; margin-bottom:50px; margin-top:50px\">\n    <div class=\"row d-flex flex-column justify-content-center text-center\">\n        <div class=\"col-md-4 mx-auto mb-5 k-fadeup\">\n                    <img decoding=\"async\" src=\"https:\/\/konek.ca\/wp-content\/uploads\/2025\/10\/Choose-how-you-want-to-pay-_FR-e1761671837584.png\" alt=\"\" class=\"img-fluid\" loading=\"lazy\" \/>\n                <\/div>\n        <div class=\"col k-fadeup\">\n                    <h2 class=\"pb-2 cta-title\">Choisissez comment vous souhaitez payer<\/h2>\n                            <div class=\"fw-light fs-5 cta-copy col-md-4 mx-auto\"><p>Apr\u00e8s votre premi\u00e8re inscription, vous pouvez effectuer votre paiement en un seul clic.<\/p>\n<\/div>\n                            <a href=\"https:\/\/ui.Konek.ca\/user-portal\/auth\/landing?lang=fr-CA\" class=\"btn btn-secondary mt-4 py-2\" aria-label=\"\">S&rsquo;inscrire<\/a>\n                <\/div>\n    <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>COMMENT \u00c7A MARCHE Une solution de paiement qui vous offre plus de moyens de payer<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"footnotes":""},"class_list":["post-2838","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v27.4) - 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