How do I complete checkout as a user with a KONEK account, or log in to my KONEK account?

If you have a KONEK account, there are four scenarios to consider. Follow the procedure corresponding to the scenario that applies to you: 

Scenario	Description	Procedure
You’re on the device used to create your KONEK account but without biometric scanning capabilities	The device is associated with a KONEK account. Biometric scanning is not supported by, or not enabled on, the device.	1. On the KONEK registration page, select Log in.  2. Complete authentication through your financial institution. 3. Complete checkout or access your KONEK account.
You’re a KONEK account holder who is using another KONEK account holder’s device	The device is associated with a KONEK account. Multiple KONEK account holders using the same device associated with a single KONEK account	1. On the KONEK Registration page, select Log in with another account.  2. Complete authentication through your financial institution. 3. Complete checkout or access your KONEK account.
You’re on the device used to create your KONEK account and it has biometric scanning capabilities	The device is associated with a KONEK account. Biometric scanning is enabled on the device.	1. On the landing page, select Log in. Note: You may retry to log in up to three times, after which you will need to reauthenticate with your financial institution to either complete checkout or view your KONEK account. 2. Complete checkout or access your KONEK account.
You have a KONEK account and enabled passkey	The device is associated with a KONEK account. Passkey is enabled on the device.	1. On the landing page, log in with your passkey. 2. Complete checkout or access your KONEK account.